Terms & Conditions

Simple Wardrobes NI

Last updated: March 2026

Welcome to the Simple Wardrobes NI website. By accessing this website and placing an order with us, you agree to the following Terms and Conditions. Please read them carefully before submitting an order.


1. About Us

Simple Wardrobes NI is a trading brand and part of Fusion Robes Ltd.

We specialise in the design, manufacture, supply, and installation of bespoke wardrobes and storage solutions.

Business Address
6–8 Castlereagh Road
Belfast
United Kingdom

Contact Information

Email: simplewardrobes@fusionrobes.co.uk
Phone: 028 9045 9337
Website: simplewardrobesni.co.uk


2. Designing Your Wardrobe Online

Our website provides an online wardrobe builder which allows you to design and configure your wardrobe to suit your space.

When submitting a design through the builder:

  • You are responsible for entering accurate measurements of your space.

  • Once submitted, our team will review your design and measurements.

  • We may contact you to confirm details or clarify measurements before proceeding.

  • After confirmation, we will send you a secure payment link to complete the order.

Orders are not confirmed until payment has been received.


3. Measurements Responsibility

Unless otherwise arranged, customers are responsible for providing accurate measurements of their space when using the online wardrobe builder.

If incorrect measurements are provided, this may affect the fit of the wardrobe and may require modifications at additional cost.

We offer a professional measuring service if you would prefer our team to take measurements for you.

  • This service is available for a small fee.

  • Please contact us prior to ordering if you would like to arrange this service.


4. Order Confirmation

Before your order is processed:

  • We will send you a confirmation of your design, measurements, and selections.

  • It is your responsibility to check all details carefully, including sizes, configuration, and finishes.

Once you confirm the order and payment is received, the order will proceed to production.

Changes may not be possible after this stage.


5. Colours & Finishes

We make every effort to display colours and finishes accurately on our website.

However:

  • Colours may appear different depending on screen settings, lighting, and device displays.

  • The appearance of materials online may vary slightly from the finished product.

To ensure accuracy:

  • Samples are available upon request

  • Customers are welcome to visit our store/showroom to view materials and colours in person.

We strongly recommend confirming colours before placing your order.


6. Bespoke Products – Returns & Refunds

All wardrobes supplied by Simple Wardrobes NI are custom-made to order.

Due to the bespoke nature of our products:

  • Returns, exchanges, or refunds cannot be accepted once production has begun.

  • This includes situations where incorrect measurements were supplied by the customer.

Refunds will only be considered if required by law or where a product is proven to be faulty.


7. Quality Control

Every wardrobe is subject to quality control checks before dispatch or installation to ensure it meets our standards.

If you experience any issues with your order, please contact us as soon as possible so we can resolve the matter.


8. Installation

We offer a premium professional fitting service, which we highly recommend.

Professional installation helps ensure:

  • Correct fitting and alignment

  • Proper function of sliding or hinged doors

  • Reduced risk of installation errors or damage

If customers choose to install the wardrobe themselves, Simple Wardrobes NI cannot accept responsibility for issues caused by incorrect installation.


9. Payment Terms

Once your design has been reviewed and confirmed, we will send you a secure payment link.

  • Orders will only proceed to production once payment has been received.

  • Payment methods available will be shown at checkout.


10. Delivery & Lead Times

Lead times may vary depending on demand, design complexity, and production schedules.

Estimated timeframes will be provided once your order has been confirmed.

While we aim to meet all estimated delivery times, delays may occasionally occur due to circumstances outside our control.


11. Website Information

We aim to ensure all information on this website is accurate and up to date.

However:

  • Product images are for illustration purposes only

  • Specifications and availability may change without notice


12. Liability

Simple Wardrobes NI shall not be liable for:

  • Incorrect measurements supplied by customers

  • Colour differences caused by screen displays

  • Issues caused by third-party installation or self-installation

Nothing in these Terms & Conditions limits your statutory rights under UK consumer protection law.


13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Simple Wardrobes NI
Part of Fusion Robes Ltd

6–8 Castlereagh Road
Belfast

Email: simplewardrobes@fusionrobes.co.uk
Phone: 028 9045 9337